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Site Reliability Engineering Manager, Data Platform (Remote, United States)
Site Reliability Engineering Manager, Data Platform (Remote, United States)
About the role
Our Data Platform Engineering group builds and maintains the platform that delivers accessible data to power decision-making at Shopify for over a million merchants. We’re hiring high-impact developers for our Reliability group:
The Reliability group operates the data platform efficiently in a consistent and reliable manner. They are reliability engineers that build tools and infrastructure with other teams within the Data Platform to leverage and encourage consistency. They champion reliability across shared platform infrastructure. Think DevOps for Data.
Data Reliability Engineers ensure that data flows through the platform on time and as expected. They ensure data services are performing according to service level objectives, that all systems have service level indicators, and if those systems fall below their objectives, recovery is swift.
Your Role:
Providing people and technical leadership within your team to support the mission of the Data Platform Engineering group.
Working closely with a cross-functional team of product leaders, engineering leaders, and distributed system engineers to influence the organizational vision and help solve hard problems in scaling the data platform.
Strategic and tactical deliverables for your team.
Deploying the team towards data platform priorities, achieving measurable impact and outcomes.
Defining and executing on your team’s deliverables.
Sourcing and hiring for positions in your team or organization.
All aspects of performance management, including compensation, performance improvement plans, promotions, and separations.
Qualifications
While our teams value specialized skills, they've also got a lot in common. We're looking for a(n):
High-energy self-starter with experience and passion for data and big data scale processing. You enjoy working in fast-paced environments and love making an impact.
Exceptional communicator with the ability to translate technical concepts into easy to understand language for our stakeholders.
Excitement for working with a remote team; you value collaborating on problems, asking questions, delivering feedback, and supporting others in their goals whether they are in your vicinity or entire cities apart.
Solid software backend engineer: experienced in building and maintaining systems at scale with reliability metrics as a default.
A Data Development Manager - Site Reliability at Shopify typically has 4-6 years of experience in one or more of the following areas:
- Working with deployments of distributed query and compute engines (Spark, Flink, Druid, Trino/PrestoDB)
- Familiarity with modern Big-Data storage technologies (Iceberg, Hudi, Delta)
- Strong programming fundamentals, ideally in a variety of languages (Java, Scala, Python, Go)
- Measuring query latencies, resource allocation and management, and data lake performance (Presto, SQL)
- Familiarity with cloud infrastructure (Google Cloud, Kubernetes, Terraform)
- An understanding of operational toil, observability, performance, and scalability
- Familiarity with incident response and management tools like PagerDuty
- Kubernetes certifications (CKA/CKAD) are a plus
- If you don’t know all this stuff, don’t worry, we’ll teach you!
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Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.
At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.
At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.