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Sr. Product Manager, AI/ML

Tealium Inc.
Website
Full-time
Remote in United States
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Sr. Product Manager, AI/ML

WHO WE ARE:Tealium is the trusted leader in the customer data industry. We believe unified customer data is an organization’s most valuable asset and greatest competitive advantage. We help brands seamlessly unify their siloed customer data and applications in real time, and drive more profitable interactions across all touchpoints. Tealium’s Customer Data Platform (CDP) enables you to connect your data so you can connect with your customers.
Founded in 2008, Tealium’s patented and award-winning solutions are used by over 1,000 of the world's most innovative brands, including Sony, Providence St. Joseph Health, Cambria Health, T-Mobile, Hulu, Uber, Facebook, Expedia, Hyatt, Barcelo Hotel Group, Sportsbet, Utah Jazz, American Airlines, The Gap, Orange, and many others.
WHAT WE ARE LOOKING FORHelp us unlock knowledge and intertwine artificial intelligence with user experience.  The Tealium Product team builds an ecosystem of products that power customer data infrastructure and insights for some of the world’s biggest brands. The Sr. Product Manager for AI/ML is an opportunity to define and shape how AI and ML are envisioned and embedded into the broader Tealium product suite transforming how brands interact with their customers.

YOUR DAY TO DAY

  • Drive the vision, requirements and execution for AI/ML products and services within Tealium’s product suite
  • Validate and define AI-related concepts through user interviews, quantitative research, and market analysis 
  • Work closely with data scientists, engineers, designers, and product managers to conceptualize and build AI features
  • Work across customer-facing teams (sales, customer success, and product marketing) to understand the industry, competitor trends, and market dynamics
  • Build a healthy dose of customer empathy and get into the minds and hearts of our customers
  • Leverage data to inform your strategic and tactical product decisions
  • Provide ruthless prioritization and focus for engineering teams to deliver customer value
  • Work with internal partners to drive product adoption by contributing to go-to-market strategies, enablement activities, webinars, product demos, documentation, and more
  • Be a visible Subject Matter Expert on relevant AI/ML topics 

WHAT YOU BRING TO TEALIUM

  • 5+ years as a Product Manager building SaaS products
  • Experience in delivering AI products or solutions across any of the following industries: marketing, eCommerce, retail, travel, digital media, healthcare, or financial services. 
  • Strong knowledge of AI development processes, trade offs, and limitations
  • BS/BA degree in technology-related field, or equivalent experience, especially related to AI or Data Science
  • A willingness to challenge assumptions, solicit different perspectives, and understand the "why" and not just the "what".
  • Curiosity about our users and what can make them successful and expert at making cases with data and user research
  • Experience developing product specs, writing user stories, and identifying and prioritizing competing initiatives to deliver results
  • Track record of building relationships that inspire a winning spirit with cross-functional teams including Engineering, Marketing, and Sales. 
  • High level of accountability and genuine care for the people, processes, and technology involved in making a successful product come to life
WHY YOU WANT TO WORK HERE: The highly relevant and differentiated positioning of Tealium and our Customer Data Platform (CDP) makes this a unique and rewarding career opportunity. Organizations from start-ups to large global enterprises are utilizing Tealium to unify their customer data in real time and drive improvements in their overall data strategy. Over 1,000 global brands trust Tealium, and in an increasingly noisy market we are proud to maintain best-in-class renewal rates of >90%. When our customers are happy, we’re happy.
Our corporate HQ is located in sunny San Diego, just minutes from the beach and surrounded by beautiful hiking trails and the renowned Torrey Pines golf course. Our location is just one of the many perks we enjoy; At Tealium we dress casually (but professional), enjoy a flexible paid time off policy, rich benefit plans, company holidays, 401(K) match, and employee Stock Options - just to name a few. If you are interested in being a part of Team Teal, we’d love to hear from you!
TEAL celebrates diversity and is an equal opportunity employer. It is our continuing policy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic.  TEAL does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.